Customer Care Executive Jobs In Hyderabad
Jobs In DFI IT Solutions Pvt Ltd
Job Title: Customer Care Executive Jobs
Qualification: 10+2, Graduate
Gender: Male/Female
Experience: 0 to 1 Years
Salary: 8,000 to 10,000 Pm
Customer Care Representative Job Responsibilities:
Serves customers by providing product and service information; resolving product and service problems.
Customer care agents are telecallers who are hired at call centres.
Their job responsibility is answering phone calls by customers or clients and resolving their issues.
The job of a sales and marketing agent is to convince people to buy products on a telephone.
Customer service representative job duties:
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed.
Company Name: DFI IT Solutions Pvt Ltd
Contact: Mr. Lathasri
Phone No: 7670821073
Email Id: lathasri@dfiitsolution.com
Location: H.No.2-2,1108/6/8, Tilaknagar Road, Near HDFC Bank, Shivam, Shri Mitra Enclave, Nallakunta, Hyderabad
Interview Timings: 11:00 am to 4:00 pm
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