Urgent Job Openings For Ticket Booking

EASY TRAVEL

Job Title: Ticket Booking

Qualification: Graduation

Gender: Male/Female

Experience: 0 to1Year

Salary: Up To 15,000 Pm

JOB BRIEF:

Hotels, airlines, car rental facilities, resorts and travel agencies all employ Reservation Agents. Their job is to assist customers with the planning and booking aspect of their vacation or stay. They may support customers in person, on the phone, online or a combination of these. They answer customers’ questions, make travel suggestions and book rooms and tickets.

Although Reservation Agents report to a supervisor, their work is performed with minimal supervision. Reservation Agents must be comfortable working independently. Due to the rise in online and self-booking options, the Bureau of Labor Statistics predicts a decrease in job growth by 12 percent through 2024, resulting in a job loss for this sector of about 8,700.

 RESERVATION AGENT DUTIES AND RESPONSIBILITIES:

The type of company a Reservation Agent works for will greatly determine their duties and responsibilities. There are, however, several common primary duties nearly all Reservation Agents can expect to perform. A review of current job listings identified the following main responsibilities.

Make Reservations

The main duty of a Reservation Agent is to assist customers with planning and booking reservations. This can mean booking a hotel room, a car rental, airplane tickets, a cruise package or tickets to a show. They may also help plan travel itineraries by suggesting local tourist attractions and places of interest. They then process payments and send the details and confirmation to the guest. When issues arise with reservations, the Reservation Agent is often contacted to sort out the issues.

Provide Customer Service

Reservation Agents must be very knowledgeable on the services they are selling or promoting. Customers will often have questions throughout the booking process and the Reservation Agent is expected to answer them. If the question is not something the Reservation Agent knows or has immediate access to, it is their responsibility to obtain the answer and get back to the customer.

Sell Services and Product

Selling services and products are also a key duty of Reservation Agents. They are often encouraged to upsell by offering their clients additional services or special packages. Hotels and cruises sell package deals; car rental facilities sell additional insurance packages and car upgrades; and airlines sell seats with additional legroom and services, just to name a few. Some jobs offer their Reservation Agents bonuses or perks for reaching monthly or quarterly goals, while others may place a minimum requirement for their Reservation Agents to meet.

Company Name: EASY TRAVEL

Contact: Mr. Gaurav (MANAGER)

Phone No:  9948947000

Email:  sales@easytravels.in

Location: 8-2-595/3/ Hno.7, Ground Floor, Road No 1, Eden Garden, Lane Beside to City Center, Opp to Taj Krishna Hotle, Banjara Hills

Interview Timings:  8:30 AM - 5:00 PM

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