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Direct Jobs for Customer Care Company : 360 DIGRII
Hyderabad, Telangana, India
Area: Srinagar Colony
Walkin Address: 360 DIGRII Triumala Manas, 2nd Floor, Above DCB Bank, Opp Himalaya Book World, Near SR Nagar Community Hall,Hyderabad.
Overview
Job Description

Jobs for Cutomer Care Executive :- 

 

                                                       360 Digrii

 JOB TITLE:- Customer Care

QUALIFICATION:- Any Graduate

GENDER:- Female

EXPERIENCE:- Fresher

SALARY:- Upto 15,000 Pm

 

 

CUSTOMER CARE JOB DESCRIPTION : 

Resolve customer complaints via phone, email, mail, or social media. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling. Assist with placement of orders, refunds, or exchanges.

 

CSR Responsibilities :

  • Managing incoming calls and customer service inquiries
  • Generating sales leads that develop into new customers
  • Identifying and assessing customers’ needs to achieve satisfaction

 

Responsibilities

  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas

 

 

COMPANY NAME : 360 DIGRII

CONTACT : SONI (Adminstration)

PHONE NO : 9959691360 / 9849167172

EMAIL ID : rakesh@360digrii.com 

LOCATION : Triumala Manas, 2nd Floor, Above DCB Bank, Opp Himalaya Book World, Near SR Nagar Community Hall,Hyd

INTERVIEW TIMINGS : 11:00 AM to 4:00 PM

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HelpLine-040-66666616

Reference Swetha - 9963955582

 

 

 

Required Qualification: Any Graduate
Career Level: Fresher / Trainee
Job Salary Range: Rs. 10000 - 15000 Per Month
Required Languages: English , Hindi , Telugu
Contact Person: Soni
Designation: Administrator
Preferred Skills
Requirements
Minimum Education: GRADUATION
Job Keywords:
Minimum Experience: Fresher
Job Status
Last date to apply: 2018-09-09
Sub Category
Job Category: Customer Service
Industry: Education / Training / Teaching/Faculty
Skills: Managing incoming calls and customer service inquiries
Job Shift: General Shift
Job Type: Full Time
No of Openings: 2
Posted: 2018-08-09

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