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Jobs in Hyderabad for Call Center Executives Company : RELIC INFOTECH
Hyderabad, Telangana, India
Area: Madhapur
Walkin Address: RELIC INFOTECH Flat #206, 2nd Floor, Plot #17-21, Reliance Cyber Ville, Image hospitals lane, Madhapur, Hyderabad, India.
Overview
Job Description

Direct  Job for Call Center Executive

 

                                          RELIC INFOTECH

 

JOB TITLE:- Call Center Executive 

QUALIFICATION:- 10+2 (or) Graduate

GENDER:- Male/ Female

EXPERIENCE:- 1to 3 Years

SALARY:- Upto 15000 PM

 

 

 

 Call Center Representative Responsibilities.

 Managing large amounts of inbound and outbound calls in a timely manner. Following call center “scripts” when handling different topics. Identifying customers' needs, clarify information, research every issue and providing solutions.

Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database.

 KEY SKILLS:

 

Excellent Communication skills

Good Listing and Interpretation Skills

 

 

Call Center Representative Job Duties:

  • Determines requirements by working with customers.
  • Answers inquiries by clarifying desired information; researching, locating, and providing information.
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
  • Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
  • Maintains call center database by entering information.
  • Keeps equipment operational by following established procedures; reporting malfunctions.
  • Updates job knowledge by participating in educational opportunities.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

 

.COMPANY NAME : RELIC INFOTECH

CONTACT : Ms Laxmi prasanna

PHONE NO :  8106027698,

LANDLINE NO:040-48537935

EMAIL ID : laxmiprasanna@relicinfotech.com 

LOCATION : Flat #206, 2nd Floor, Plot #17-21, Reliance Cyber Ville, Image hospitals lane, Madhapur, Hyderabad, India.

INTERVIEW TIMINGS : 11:00 AM to 4:00 PM

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HelpLine-040-66666616

Required Qualification: 10+2 (or) Graduation
Career Level: Junior Level
Job Salary Range: Rs. 10000 - 20000 Per Month
Required Languages: Hindi, Telugu, English
Contact Person: Ms Laxmi Prasanna
Designation: HR Manager
Preferred Skills
Requirements
Minimum Education: GRADUATION
Job Keywords: Graduation
Minimum Experience: 3 Year
Job Status
Last date to apply: 2018-07-22
Sub Category Telecalling/Telemarketing Engr
Job Category: ITES/BPO/Kpo/Customer Service/
Industry: IT Software
Skills: Good Communication Skills
Job Shift: Morning Shift
Job Type: Full Time
No of Openings: 2
Posted: 2018-06-22

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