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Process Associate Job Openings In Hyderabad Company : GENPACT
Hyderabad, Telangana, India
Area: 
Walkin Address: Kamat Lingapur Hotel, 1-10-44/2, Chikoti Gardens, Opposite Shoppers Stop, Begumpet, Hyderabad, 500016
Overview
Job Description

Walk-In Job openings In Hyderabad for  Process Associate

 

 

.                                                                Process Associate

Company Name: GENPACT India Private Limited

Qualification: Graduate

Experience: 0 to 3 yrs

Work Location: Hyderabad

Job Description

- Graduates excellent communication skills in English 

 

Shifts : Rotational Shifts 

 

 

Roles & Responsibilities:

·         You will be responsible for handling Call of Premium Customers.

·         You will be required to flexible with shift timings and weekly offs and work in a 24/7 Shift window.

·         Your role will require handling customer escalations & Complaints for their email accounts concern.

·         Also effective interpretation and analytical skills.

·         We will prefer people with an analytical skills who are able to resolve the queries/complaints of the customers.

·         Responsibilities

·         Become an expert on investigating complex account recovery reports, while maintaining high quality standards. Excellent judgment and problem solving skills will be key

·         Master the use of our internal support tools, including email and potentially chat, to resolve user reports in a timely manner.

·         Quickly identify and escalate user-reported issues to the team and cross-functional partners, ensuring swift resolution of bugs or emerging problems.

·         Good Typing speed and Good with MS Office Skills

·         Works accurate and with an eye for detail

 

Address

Walkin Time:From 11:00 am -2 PM

Venue:

Kamat Lingapur Hotel,

1-10-44/2,

Chikoti Gardens,

Opposite Shoppers Stop,

Begumpet,

Hyderabad,

500016

 

Contact

Person: Sindhuja

Phone: 7780203110 / 9515647974                            

Website: http://www.genpact.com/

 

 

Required Qualification: Graduate
Career Level: Fresher / Trainee
Job Salary Range: Rs. 15000 - 30000 Per Month
Required Languages: English,Hindi,Telugu
Contact Person: Sindhuja
Designation: HR
Requirements
Minimum Education: GRADUATION
Job Keywords:
Minimum Experience: 3 Years
Job Status
Last date to apply: 2019-04-20
Sub Category
Job Category: ITES/BPO/Kpo/Customer Service
Industry: 
Skills: • Quickly identify and escalate user-reported issues to the team and cross-functional partners, ensuring swift resolution of bugs or emerging problems. • Good Typing speed and Good with MS Office Skills • Works accurate and with an eye for detail
Job Shift: General Shift
Job Title / Skills: Full Time
No of Openings: 100
Posted: 2019-04-15

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Views: 118
·         You will be responsible for handling Call of Premium Customers.

·         You will be required to flexible with shift timings and weekly offs and work in a 24/7 Shift window.

·         Your role will require handling customer escalations & Complaints for their email accounts concern.

·         Also effective interpretation and analytical skills.

·         We will prefer people with an analytical skills who are able to resolve the queries/complaints of the customers.

·         Responsibilities

·         Become an expert on investigating complex account recovery reports, while maintaining high quality standards. Excellent judgment and problem solving skills will be key

·         Master the use of our internal support tools, including email and potentially chat, to resolve user reports in a timely manner.

·         Quickly identify and escalate user-reported issues to the team and cross-functional partners, ensuring swift resolution of bugs or emerging problems.

·         Good Typing speed and Good with MS Office Skills

·         Works accurate and with an eye for detail

 

Address

Walkin Time:From 11:00 am -2 PM

Venue:

Kamat Lingapur Hotel,

1-10-44/2,

Chikoti Gardens,

Opposite Shoppers Stop,

Begumpet,

Hyderabad,

500016

 

Contact

Person: Sindhuja

Phone: 7780203110 / 9515647974                            

Website: http://www.genpact.com/

 

 

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