Arabic Language Experts

Company Name: Amazon Development Centre India Pvt Ltd

Qualification: Graduate

Experience: 0 - 5 yrs

Salary: INR 5,00,000 - 7,50,000 P.A.

No of Openings: 20

Work Location: Hyderabad

Job Description

Position Description: Account Health Support Specialist

SHIFT REQUIREMENTS Sun-Sat

Amazon is seeking dedicated, hardworking, analytical candidates with a proven track record of performance and results-oriented thinking, to join the Account Health Support team in Hyderabad. Candidates will be responsible for a wide range of duties related to the investigation and elimination of online ecommerce risk. All candidates will be analytical and capable of succeeding in a fast-paced team environment.
The Account Health Support Specialist acts as the primary interface between Amazon and our business partners. The Account Health Support Specialist will be responsible for providing timely and accurate operational support to Sellers selling on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role. A Account Health Support Specialist is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for phone and/or email cases. The Account Health Support Specialist position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate complex transactions.
The Account Health Support Specialist will be required to engage in frequent written and verbal communication. They also will be required to contact business partners by phone. BASIC QUALIFICATION:
Business proficient fluency in both written and verbal English and Arabic languages.
Strong investigation skills to find root cause of metric issues and the ability to provide viable solutions for Sellers.
Awareness of how your direct actions impact the buyer experience and Amazons potential for bad debt.
Flexibility to work various shifts, including working one weekend day or alternative start-end times
Experience with Microsoft Office, including Outlook, Word, and Excel
Ability to compose a grammatically correct, concise and accurate written and verbal response.
Graduation degree or equivalent.
Embrace constant change with flexibility and good grace.
Demonstrate appropriate sense of urgency for contact response time in the face of variable workflow.
Demonstrated ability to deal with ambiguity
Excellent interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers
Demonstrates effective communication, composure, and professional attitude
Exemplary performance record, particularly with regard to quality & productivity
Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox.

Any Graduate

B.A hons in Arabic or above equivalent level

Willing to work in rotational shifts & weeks offs

Please pass on the information to your friends who are looking for opportunities in Arabic role.

Address

Walkin Time:From 10:00

Venue:

Amazon Development Centre India Pvt Ltd

Bldg no. 12-C,

2nd Floor,

Mindspace Raheja

IT Park,

Madhapur

Hyderabad

500081

Contact

Person: Navin Sharma

Email: sayants@amazon.com 

Website: https://www.amazon.in