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Hyderabad, Telangana, India 
JOBS FOR TECHNICAL SUPPORT ENGINEER
QUESS CORP
HP Technical Support Engineer Job Interview(International and Domestic)
Interview Procedure:
Self Introduction
Technical Round
Ops Round(Final Round)
Job Description:
Technical Support Engineer
Excellent English communication
Location: Whitefield/EC
Extra Allowances : Rotational Shift with Shift Allowance & Free Two Cab Facility
Salary: 246000-277200 Lack PA
Detail Job Description :
1. Troubleshooting Hardware/Networking Support/OS related queries of our global customers Over Phone which involves working in different time zones.
2. Take calls/chat from Global customers and initiate the right response to them, positively and professionally.
3. Deal with a wide range of products using a powerful information database.
4. Provide remote solutions to problems, enquiry problems and explain the solution in such a way that non-technical users understand.
6. Good Communication skills is Mandatory.
- Department:Technical Support / Helpdesk, Networking
- Industry:IT - Hardware / Networking
- Other Skills:voice process, international bpo, hardware networking, technical support, technical voice process
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