Jobs for Call Centre Representatives
MEDREM PHARMA (P) LTD
JOB TITLE: Call Centre Representatives
QUALIFICATION:- 10+2 (or) Graduation
GENDER:- Female
EXPERIENCE:- 1 to 2 Year
SALARY:- Upto 15000 Pm
Call Center Representative Responsibilities.
Managing large amounts of inbound and outbound calls in a timely manner. Following call center “scripts” when handling different topics. Identifying customers' needs, clarify information, research every issue and providing solutions.
Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database.
KEY SKILLS:
Excellent Communication skills
Good Listing and Interpretation Skills
Call Center Representative Job Duties:
Determines requirements by working with customers.
Answers inquiries by clarifying desired information; researching, locating, and providing information.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
Maintains call center database by entering information.
Keeps equipment operational by following established procedures; reporting malfunctions.
Updates job knowledge by participating in educational opportunities.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
COMPANY NAME : MEDREM PHARMA (P) LTD
CONTACT : Manikanta
PHONE NO: 9705588566
EMAIL ID : mani.byra@gmail.com
LOCATION : Value Pharmacy,HIG-74, Pokalwada, Tanasha Nagar, Beside DreamValley, Manikonda, Hyderabad, Telangana 500035
INTERVIEW TIMINGS : 11:00 AM to 4:00 PM
Don't Forget to Take Reference.... www.ejoblinks.in
Beware of Fraudsters: eJobLinks does not Authorized any Agency / Partner to collect fees against job offers.Report any Suspicious Activity to info@ejoblinks.com
© 2016 eJobLinks all Rights Reserved. Powered by: JobLinks HR Services.