Walk-In Job Openings In Hyderabad For   BPO Process Trainer

                                                                          BPO Process Trainer

Company Name : Tech Mahindra Limited

Qualification : Graduate

Experience : 1 to 6 yrs.

Salary : 2,00,000 - 3,50,000 P.A.

No of Openings : 5

Work Location : Hyderabad

Job Description

Role & Responsibility:

On time accurate delivery of Training NHT / Refresher etc.
Bridge the knowledge levels of associates on an ongoing basis by conducting regular process tests and coming out with the training program
Calibrate regularly with Operations and understand the changing requirements
To train the new recruits on product & process/soft skills and bring them up to the expected bench mark, before they hit the floor.
Ensuring Improvement of Quality Scores of Employees
Responsible for conducting refreshers training program based on the training need analysis shared by the Transactional Quality team
Responsible for the certification of the new hire trainings at the respective center
Responsible to increase training through put for the respective batch.
Conducting Knowledge Assessment Test on timely basis.
Developing individual coaching plans, providing resources

Working Days : 6
Week Off : 1 Rotational off
Work Location : Secunderabad Hyderabad

Address

Walkin Time:From 10:00 am to 3:00 pm

Venue: 

Tech Mahindra

Ohris Secunderabad

Clock Tower

Near Baptist Church

Hyderabad

500016

Contact

Person: Dolly

Website: www.techmahindra.com