Current Job Openings In Hyderabad For Semi Voice Process

                                                      Semi Voice Process

Company Name : Connect Business solutions Ltd

Qualification : Graduate

Experience : Fresher

Salary : INR 1,00,000 - 2,00,000 P.A.

No of Openings : 40

Work Location : Hyderabad

Job Description

Job Title: Customer Care Executive
Location: Begumpet, Hyderabad Job Purpose:
Education Qualification: - Graduate with 15 years of formal English Medium education
Experience: - fresher or 6 months 
Knowledge: Pre-requisite:- Candidate to be proficient in business writing skills
Typing Speed - 25 words per minute with 90% accuracy
Other Characteristics: - Patience - Ability to deal with difficult, escalated emails
High on confidence 
Complex problem solving (identification, resolution)
Passion to meet and exceed expectation
Expressive - adequate articulation
Ability to develop a rapport with every customer
Positive attitude 
Experience relevant experience in Call Centre; Service / Hospitality Industry; prior experience of direct Customer Care interactions in call centre is a must.
Each CSA should have the ability to navigate knowledge bank & other CRM systems and write appropriate case logs / notes to capture customer interactions. Phase I Hiring
Prerequisites
Qualification: - Graduate
Experience: - Fresher 
Essential Requirements
Excellent communication in English & Hindi 
Typing Speed > 30 WPM & 90% accuracy
Excellent in written communication skills Interview Process & Panel
1. Group Discussion
2. Aptitude Test
3. HR Round
4. Operations Round Working Hours for the process: - (Rotational Shift 24/7)

Working Days: - 6 day week

Address

Walkin Time:From 9am to 1 pm

Venue:

Connect Business solutions Ltd.

Gowra Trinity Building

1st floor

Above passport office

Chiran fort lane

Lane beside splendid towers

Begumpet

Hyderabad

500016

Contact

Person:B Vinay Kumar

Telephone:040-66951055

Website: https://conneqtcorp.com/in