· To escalate the queries of the customer via Email.
· Resolve the queries and issues of the Customers
· Maintain the better relationship with the customers
· Handling inbound chat
· Handling customer queries and service through chat and email.
· Responsible to provide timely and effective resolutions to customers through chats & emails
· Managing Escalations and connect directly with the business
Job Pre-requisites:
· Good communication skills in English (both verbal and written)
· Flair for Customer Service
Job Pre Requisites
· Proficient in Excel (Vlookup, Hlookup, Pivot, Charts)
· Computer skills and knowledge of relevant software packages
· Numeracy skills
· The candidate should be ready to work in rotational shifts
The candidate should get below mandatory documents:
· Xerox of all the educational and employment documents
· 1 photograph
Walkin Time:Between 1:00 Pm to 3:00 PM
Venue:
Karvy Computershare Pvt. Ltd.
Karvy Selenium Tower B
Plot Nos. 31 & 32
Financial District
Nanakramguda
Serilingampally Mandal
Hyderabad
500032
Person:Chaitali
Website: https://www.karvy.com
· Resolve the queries and issues of the Customers
· Maintain the better relationship with the customers
· Handling inbound chat
· Handling customer queries and service through chat and email.
· Responsible to provide timely and effective resolutions to customers through chats & emails
· Managing Escalations and connect directly with the business
Job Pre-requisites:
· Good communication skills in English (both verbal and written)
· Flair for Customer Service
Job Pre Requisites
· Proficient in Excel (Vlookup, Hlookup, Pivot, Charts)
· Computer skills and knowledge of relevant software packages
· Numeracy skills
· The candidate should be ready to work in rotational shifts
The candidate should get below mandatory documents:
· Xerox of all the educational and employment documents
· 1 photograph
Walkin Time:Between 1:00 Pm to 3:00 PM
Venue:
Karvy Computershare Pvt. Ltd.
Karvy Selenium Tower B
Plot Nos. 31 & 32
Financial District
Nanakramguda
Serilingampally Mandal
Hyderabad
500032
Person:Chaitali
Website: https://www.karvy.com
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